No return and Refund Policy only Replacement Available

Return and Replacement Policy

At FREDERICK Healthcare LLP, we are committed to providing the highest quality products and ensuring your satisfaction. Please read our Return and Replacement Policy carefully to understand your rights and responsibilities.

1. No Return Policy

Due to the nature of our products and to maintain the highest standards of safety and quality, we do not accept returns. All sales are final.

2. Replacement Policy

Products can be replace withing 7 days

We stand behind the quality of our products and will replace any item that is defective, damaged, or incorrect at no additional cost to you. Our replacement policy is as follows:

2.1 Eligibility for Replacement

You are eligible for a replacement if:

  • The product you received is defective or damaged.
  • You received the incorrect product.

2.2 Replacement Process

If you receive a defective, damaged, or incorrect product, please follow these steps to initiate a replacement:

  1. Contact Us: Notify us within 7 days of receiving the product by contacting our Customer Service team at [Your Email Address] or [Your Phone Number]. Provide your order number, a description of the issue, and any relevant photos.
  2. Review: Our Customer Service team will review your request and determine if a replacement is warranted. We may ask for additional information or documentation to process your request.
  3. Approval: If your replacement request is approved, we will process your replacement order within 0-7 days
  4. Shipping: Once approved, the replacement product will be shipped to you. This process typically takes between 0-7 business days from the date of approval.
  5. Shipping Policy : All the order process within 0-7 days

2.3 Conditions

  • Replacements are subject to product availability. If the product is out of stock, we will notify you and provide an estimated replacement date or offer an alternative solution.
  • FREDERICK Healthcare LLP reserves the right to deny a replacement request if the product is found to be damaged due to misuse, neglect, or unauthorized alterations.

3. Shipping Costs

FREDERICK Healthcare LLP will cover the shipping costs for the replacement product. You will not incur any additional charges for the shipment of the replacement item.

4. Contact Us

If you have any questions or need assistance with a replacement request, please contact our Customer Service team at:

FREDERICK Healthcare LLP  – B, 17, Patparganj Industrial Area, Patparganj, Delhi, 110092

We appreciate your understanding and cooperation. Our goal is to ensure that you are completely satisfied with your purchase and experience with FREDERICK Healthcare LLP. Thank you for choosing us for your healthcare needs.